Privacy Policy for Services by ITBros

ITBros is committed to protecting your privacy and ensuring that your personal information is kept safe and secure.

This Privacy Policy explains how we collect, use, and disclose your personal information in connection with our Remote Access Service and our website.

Information We Collect

We may collect the following types of personal information when you use our Remote Support Service and visit our website:

1. Information you provide to us directly:
   • – Name
   • – Email address
   • – Phone number
   • – Any other information you choose to provide through our website or service forms
2. Information about your computer system:
   • – IP address
   • – Operating system
   • – Browser type and version
   • – Technical details related to your system’s connection to our website
3. Information about your use of our services:
   • – Dates and times of access
   • – Actions taken during use
   • – Pages visited and interactions on our website
4. Website data:
   • – Cookies and similar tracking technologies
   • – Usage data, such as IP addresses and browsing behavior

Use of Your Information

We use your personal information to provide and improve our Remote Access Service and website functionality, and to communicate with you. Specifically, we may use your information to:

1. – Provide technical support and troubleshooting for your computer system.
2. – Enhance and optimize our website experience.
3. – Monitor and protect your device and our website.
4. – Communicate with you about updates to our service or website.
5. – Analyze website traffic and user behavior to improve our offerings.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may disclose your personal information in the following circumstances:

1. – To our third-party service providers who assist us with services such as payment processing, IT support, and website analytics.
2. – To comply with legal and regulatory requirements, such as responding to a subpoena, court order, or other legal processes.
3. – To protect the rights and property of ITBros, including enforcing our agreements, policies, and terms of service.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our information practices. If we make any material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@itbros.gg.